The residents were always treated with kindness and compassion, which I believe is the most important thing to look for in a nursing home. It's cleanliness and the friendliness of its staff. I feel this facility had two distinct strengths. You don't have to go through something where somebody has to come to you, take your temperature, you have to switch out masks and all that. They print it out, you get a ticket, then you can just go in. Their check-in and check-out process is awesome. They have a nice spa for the residents where it had exercise equipment, a Jacuzzi area, and things like that. They have all kinds of activities such as puzzles, bingo, dominoes, coloring, crossword books, and just things that keep them busy. I met the receptionist and the RN on duty who showed us around. They were doing physical therapy with a resident, which I was great to hear about because they can give my mom five days a week of physical therapy that she needs to get back on her feet. I got to visit three rooms and they were very clean. They gave me all the answers that I needed. The people at Ascension Living Via Christi Village Pittsburg were very polite. Overall, I would rate the facility as Good or Excellent, because they did very well in the areas that I feel are quite important in a nursing home, and they always treated my relative with kindness and respect. While I never got the impression that staff was particularly technically skilled, this never had a negative impact during my relative's stay. The lobby, common areas, personal rooms, and bathrooms were always clean, which I felt was very important (and probably indicative of the overall quality of the facility maintenance). In addition, the facility was always extremely clean. My family and I were always greeted at the door and all the employees we encountered were friendly and more than willing to share their opinion of my relative's progress. Jasonmw I feel this facility had two distinct strengths. (If you wanted to visit outside of that area, you could as well.) I like that they have places where the residents in the skilled nursing area could visit together if they wanted to. They also have other places where you can go and visit with a bigger part of the family. In the section that my mom would be in, there's an open area where we could visit there or in her room. For details on sources, click here.Tina The people at Ascension Living Via Christi Village Pittsburg were very polite. Higher scores indicate more effective communication than lower scores. Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient will need to be readmitted to the hospital.īased on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively this hospital communicated with patients about the help they would need after discharge relative to patients’ perspectives of how effectively other hospitals communicated with their patients. The measure also summarizes how often patients reported that they were given written information about symptoms or health problems to watch for during their recovery. The Communication about Discharge measure summarizes how well the hospital staff communicated with patients about the help they would need at home after leaving the hospital. Patients’ perspectives of care are an important part of patient safety.
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